Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Obstetrics Pre-Admission

At Piedmont Medical Center, our admissions process is designed to make life easier for you. Piedmont Medical Center will act as an agent for patients, filing your insurance claims and benefits and/or setting up payment arrangements for estimated charges. You can save time and eliminate paperwork on your big day, as well as enjoy a more flexible payment plan by pre-registering for your delivery as early as possible. We recommend you pre-register no later than the 28th week of pregnancy so that co-pays, deductibles or self-pay balances can be paid by your delivery date. We are happy to assist you in making financial arrangements for the anticipated estimate of charges.

Contact us at 803-372-5177 or 803-372-5147 to begin planning and preparing for your delivery at Piedmont Medical Center. This area is staffed 24 hours a day for your convenience.

Getting Organized: Steps for Pre-Admission

For your convenience, we are able to pre-register you 24/7. The information you provide will help us prepare the necessary paperwork before your special delivery arrives.

Be sure to bring the following documents with you when you arrive for pre-admission:
• Insurance card(s)
• Photo identification
• Employee claim forms
• Letters of authorization covering compensation

If you are pre-admitting or arriving on the day of your delivery, please check in with our Admitting Office, located on the ground floor of the Women’s Tower.

Upon Your Discharge

When you are discharged, the Piedmont billing office will bill your insurance company directly for all hospital charges. Once billed, we will work with your insurance company for approximately 30 days to resolve the bill. If payment has not been received within 30 days, we may call or write asking for your assistance.

After Piedmont Medical Center receives payment or communication of denial from your insurance carrier, you will be notified of any remaining balance. Balances are due upon receipt of notification. Failure to pay balances could result in your account being placed with an attorney and/or outside agency for collection, negatively affecting your credit. Should a credit balance be created as a result of your deposit having been collected, a refund will be issued to you promptly provided there are no outstanding private pay balances due.

Helpful Hints for Financial Planning

After you have pre-registered, an account number will be assigned to you. Please write this account number on all checks made to Piedmont Medical Center. Payments may be paid to our Business Office cashier, any admitting department at the hospital, or mailed to the hospital at the address, below:

Piedmont Medical Center – Business Office
222 S. Herlong Ave. • Rock Hill, SC 29732

The hospital can assume no responsibility for guaranteeing payment from your insurance carrier. Any pre-certification and/or second surgical opinion is the responsibility of the patient and/or a family member. 

If your healthcare benefits are a part of a managed care network that contracts with Piedmont Medical Center, all necessary information related to the services Piedmont has provided will be forwarded to them. The managed care company will then determine the benefit amount to be processed for payment. Routinely, benefits paid, as well as co-pays under such an agreement are not based upon charges but rather, a pre-determined rate for the specific service provided.

Certain medical services provided by physicians will be billed separately. These services may include the following:

  • Anesthesiologist
  • Cardiologist
  • Emergency Room physician
  • Radiologist
  • Neonatologist
  • Neurologist
  • Pathologist
  • Private physicians

Business Office

Please feel free to contact us with questions or to discuss balances and your payment plan.

Piedmont Medical Center Billing Office
803-329-1234

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