Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Financial Assistance

For patients who do not have insurance coverage, there are alternate funding and payment plan options offered by our hospital. Our hospital staff will work with you to identify the options available to you based on government and hospital rules and regulations. The following is an overview of the financial assistance programs provided by our hospital.

Medical Eligibility Program (MEP)

The Medical Eligibility Program is a hospital service provided to you at no cost. You may qualify for government programs which pay for all or part of your hospital and medical expenses. If you are under 21 or over 65 years old, have children in the household, are pregnant, potentially disabled, or have been a victim of crime you may qualify. Our hospital Patient Advocates will assist you with the application process.

Government Programs You May Qualify For:

  • Medicaid/Medi-Cal
  • Temporary Assistance for Needy Families
  • Social Security Disability
  • Supplemental Security Income
  • County Indigent
  • Victims of a Violent Crime Fund

Charity Care Program-Financial Assistance

Charity care is available to patients who do not have the means to pay for hospital expenses and do not qualify for any government programs. You may qualify for hospital financial assistance if your household income is below 200% of the federal poverty limit. To be considered for this assistance program, you will be required to provide information on your household finances through a confidential Financial Application. Documentation will be requested to verify your circumstances in order to determine eligibility. Please contact the Financial Assistance Center at (888) 233-7868 from 6 a.m. to 6 p.m. (PST), Monday through Friday, for additional information.

Uninsured Discount Program

Uninsured Patients may be eligible for our Compact with Uninsured discounts. Our hospital Patient Advocates will assist you with understanding the rules of eligibility for the Uninsured Discount Program.

A non-profit credit counseling service may be available in your area.

Contact the Patient Advocate at (803) 329-6860.